Gift subscriptions

Give a year of Zerosum: how to buy a gift, what the recipient receives, how redemption works alongside an existing subscription, and refunds.

Written By Pedro

Last updated 3 days ago

A gift is a full year of Zerosum for someone else: Basic, Plus, or Pro, paid once, with no renewal. You buy it on our website, the recipient gets a private code by email, and they claim it on their own account. Prices are $30 for Basic, $50 for Plus, and $75 for Pro, before tax.

Buying a gift

Go to zerosum.so/gift, pick the plan, and enter your name and email plus the recipient's name and email. You can add a short personal note. By default the gift is sent as soon as your payment goes through. To send it later, tick Send it on a specific date and choose the date and time. That time is in your own time zone, and you can schedule up to a year ahead.

Checkout is handled by Polar, our merchant of record, so the price is shown before tax and any VAT, GST, or sales tax for your location is added on the checkout page. Polar sends the receipt. See Billing & Tax for how that works.

ℹ️ Note: Double-check the recipient's email address. The code is sent there and it works for whoever opens it, so a typo sends the gift to a stranger. Contact support@zerosum.so right away if you notice a mistake.

What the recipient gets

On the delivery date the recipient receives an email with your note, a gift code, and a Redeem your gift link. You receive a confirmation with the delivery details. The code is valid for twelve months from the day it is sent.

Redeeming a gift

Open the link in the email, or go to app.zerosum.so/gift and enter the code. You need a Zerosum account: if you do not have one yet you can create it from the same page, and the code is kept for you through sign-up. Redemption is one time only and ties the gift to the account that claims it.

If you have no current subscription, your gifted year starts immediately. If you already have paid access, whether from a subscription on the web or through the App Store, the gift waits and starts the day that access ends, so you never lose paid time. Your Subscription page shows when the gifted year begins. If your subscription is set to renew, cancel the renewal so the gift can start when the current period ends.

If you redeem more than one gift, they line up one after another.

Gifts and your plan

A gifted Plus or Pro year includes everything that plan offers, including bank sync and budget sharing where the plan allows it. While a gift is active or waiting to start, the plan picker is hidden and you cannot start another subscription. Once the gifted year ends, billing works as normal again and you can subscribe from your Subscription page.

Refunds and voids

Gift purchases are covered by our Refund Policy. Refunds are issued through Polar, so contact support@zerosum.so with the receipt. A refunded gift can no longer be redeemed, and if it was already claimed the gifted access ends.

Troubleshooting

  • The email has not arrived. Check spam and promotions folders first, and confirm the delivery date you chose. If it is still missing, the buyer can ask support to resend it.

  • The code says it is not available. Codes expire twelve months after delivery, and a refunded or voided gift stops working. Ask the buyer to check their receipt and contact support.

  • I deleted my account. Deleting the account that claimed a gift forfeits the remaining gifted time. It cannot be moved to another account.

Keep the code private. Anyone who has it can claim the gift.